• 1158 - C Suffolk Avenue, Brentwood, NY 11717
  • Monday - Friday
    8:00 am - 5:00 pm
24/7 Emergency Service

631-231-6767

Family Owned and Serving the Greater Long Island Area Since 1982

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Privacy Policy

At Advanced Air Conditioning, Heating and Refrigeration Inc, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect consumer data when you interact with our services, including through our website, mobile messaging, and other forms of communication.

1. Data Collection

We collect consumer data in the following ways:

  • When you submit a contact form on our website.
  • When you schedule a service or request a quote.
  • When you sign up for promotions, newsletters, or special offers.
  • When you communicate with us via phone, email, or text message.
  • When you engage with our advertising campaigns.
  • The information we collect may include your name, phone number, email address, mailing address, and service-related details.

2. How Consumer Data Will Be Used

We use collected data to:

  • Provide and manage our services, including scheduling and service reminders.
  • Send updates, promotional offers, and relevant communications.
  • Respond to inquiries and customer service requests.
  • Improve our services and customer experience.
  • Comply with legal obligations and prevent fraudulent activity.

Data Protection Assurance: We do not share, sell, or distribute consumer phone numbers or opt-in data to third parties for marketing purposes. This includes mobile messaging data. Your information is only used for internal business operations and service communications.

3. Data Protection & Security

We implement strict security measures to protect consumer data, including:

  • Secure data storage and encryption protocols.
  • Access controls to prevent unauthorized data access.

We value your privacy and ensure that all data is securely handled and protected from unauthorized access, misuse, or disclosure.

4. Messaging Services
 
By opting in to receive messages from Advanced Air Conditioning, Heating and Refrigeration Inc, you agree to receive text messages related to:
  • Appointment confirmations and reminders
  • Service updates and scheduling notifications
  • Promotional offers and special discounts
  • Important service-related communications
  • SMS-based billing notifications
  • Dispatch notification 
    job completion surveys
Message frequency may vary.
5. Message & Data Rates
 
Message and data rates may apply depending on your mobile carrier and plan. Charges for text messages are determined by your wireless provider. We are not responsible for any charges incurred from using our messaging services. Text HELP for support.

6. Opt-Out Instructions

Consumers have the right to opt out of communications at any time. To opt out:

  • Reply STOP to any text message you receive from us.
  • Email us at Info@advancedairheat.com with your opt-out request.
  • Call us at 631-231-6767 to request removal from our contact list.

Once you opt out, you will no longer receive marketing or promotional messages from us. However, you may still receive essential service-related communications if you have scheduled a service with us.

7. Contacting Us

If you have any questions or concerns about this Privacy Policy, or if you need further assistance regarding your data, please contact us:

Advanced Air Conditioning, Heating and Refrigeration Inc Email: Info@advancedairheat.com Phone: 631-231-6767 Mailing Address: 1158-C Suffolk Avenue, Brentwood, NY, 11717

We reserve the right to update this Privacy Policy as needed. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of these updates.

Privacy Policy & Terms & Conditions

By using our services, you agree to this Privacy Policy and our Terms & Conditions.

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  • Address #1:

    1158 Suffolk Ave C, Brentwood, NY 11717